Accredo Class Action
Accredo Health Group, Express Scripts’ in-house “specialty” pharmacy, handles refills for patients battling cancer, multiple sclerosis, organ-transplant rejection, and other life-threatening conditions. Yet thousands of patients report week-long delays, cancelled orders, broken cold-chain deliveries, surprise bills, and hours-long calls that vanish from Accredo’s records. When adalimumab, tacrolimus, or an oral chemo pill arrives late, or not at all, patients land in emergency rooms, develop drug resistance, or watch their disease advance.
Loevy + Loevy is investigating whether these practices violate state consumer-protection laws, insurance regulations, and federal mail-order pharmacy standards. If you depend on Accredo for monthly biologics, transplant meds, or other high-cost therapies and have suffered dangerous delays, hidden charges, or cancelled refills, you may be entitled to compensation and an injunction forcing systemic reform.
We work on contingency—there are no fees unless we win. Complete the secure questionnaire below; our team will review your answers at no charge and contact you if you qualify.
At a Glance
Who is affected?
Patients nationwide who must fill chronic or specialty prescriptions, including Humira, Revlimid, tacrolimus, MS injectables, etc., through Accredo because their plan (Cigna, many BCBS affiliates, TRICARE) lists it as the only in-network option for so-call “specialty drugs.”
What it’s about
Accredo allegedly: 1) loses or deletes call records, 2) cancels refills without notice, 3) forces patients through “backend teams” that offer no direct contact, 4) refuses to replace damaged shipments without restarting prior authorization, and 5) hits customers with surprise bills or collections. These failures delay life-sustaining medication and create medical emergencies.
Current stage
National investigation underway. We are gathering patient timelines, shipping records, EOBs, and medical bills to build a multi-state class action.
Your rights
Patients may seek reimbursement of out-of-pocket costs, medical bills tied to delay, statutory damages, and court-ordered fixes to Accredo’s refill system.
Cost
No upfront fees. Loevy + Loevy advances all litigation costs and is paid only if we win or settle favorably.
Accredo delays put patients at risk.
Accredo wrote the “specialty” rulebook, then lets patients pay the price. When a transplant recipient’s anti-rejection meds arrive a week late, organ failure looms. When a chemo pill ships three weeks after the prescription, cancer keeps growing. Biologic users report drug resistance because skipped doses force them off the treatment that once worked.
Patients report that Accredo’s refill process breaks down at every turn: hours-long calls disappear from its system, customer-service reps defer to unreachable “backend teams,” orders vanish without notice, heat-sensitive biologics arrive ruined and must restart prior authorization, the website blocks online refills yet loops users back to jammed phone lines, and zero-balance accounts suddenly show four-figure bills. These failures can delay chemo pills, anti-rejection drugs, and other life-sustaining medications for days or weeks, triggering emergency-room visits, drug resistance, and needless suffering.
Please use the confidential form below to tell us about your experience. Together, we can force Accredo to deliver medication safely, on time, and at the promised price.
Submission Form
FAQs
Will filing hurt my insurance coverage?
No. Insurers cannot drop coverage for asserting legal rights, and retaliation would create new liability for Accredo and its parent companies.
Do I have to switch pharmacies?
No. Keep using Accredo if it’s your only in-network option. The case targets refill failures, not your prescription choices.
What proof should I keep?
Save shipping emails, MyAccredo screenshots, call logs (take time-stamped notes), EOBs, medical bills from delay-related care, and any surprise invoices or collection letters.
How much could I recover?
You may claim direct out-of-pocket losses, medical expenses tied to the delay, statutory damages, and possibly a service award if you serve as lead plaintiff. Amounts depend on records and court rulings.
Will my name be public?
Only lead plaintiffs are named. Most class members remain confidential.
How much will this cost me?
Nothing up front. Loevy + Loevy advances all expenses, and only collects a fee if we secure compensation or injunctive relief.
Why Join a Class Action?
Joining a class action means shared costs, greater leverage, and a real chance to hold wrongdoers accountable—all without taking on the fight alone. And you pay nothing unless we win.i
